The 2017 Conference on Healthcare Quality and Safety

Harvard Medical School

Healthcare Quality
and Safety 2017

October 16–17, 2017 • Boston, MA

Earn up to:
10.75 AMA PRA Category 1 Credits™
9.75 Risk Management Credits
11.10 Nursing contact hours
10.50 ACPE contact hours
10.75 CPPS CE hours
10.75 CPHQ CE hours
0.75 Electronic Health Records Training
0.75 Opioid Education/Pain Management Training

Dear Colleague,

We invite you to attend Healthcare Quality and Safety 2017, the conference for professionals who plan, manage and support quality and safety initiatives.

This special 2-day event provides evidence-based guidance and best practices to introduce improvements and efficiency gains into everyday practice within the following settings:

  • Inpatient
  • Ambulatory
  • Perioperative

Unique to this conference is its 360-degree educational approach — offering diverse, multidisciplinary perspectives from experts including physicians, nurse and pharmacy executives, and compliance and risk management thought leaders on:

  • Healthcare quality
  • Patient safety
  • Medication safety
  • Care delivery and redesign
  • Process improvement and change management
  • Cost containment, analytics, and decision support
  • Risk management and compliance
  • Leadership

View the complete agenda here.


Seating for this popular course is limited. To ensure a spot for 2017, early registration is strongly recommended. Please note that an early registration discount expires Sept. 20, 2017.

Customize Your Learning Experience for Your Specific Interests

As an attendee, you can tailor your education to the specific needs of your institution or practice, choosing from among 29 practical breakout sessions on current quality and safety challenges.

Each presentation offers proven approaches to turning quality and safety strategies, standards, innovations, and mandates into sustainable daily practices and operations, including:

  • Care redesign
  • Managing assets with analytics
  • Just Culture training
  • Transitions in care
  • Post-acute care
  • Opioid management
  • Population health management
  • Risk mitigation
  • Enhanced recovery after surgery
  • Inpatient and ambulatory safety
  • Optimizing value
  • Disclosure programs
  • Rapid cycle testing
  • Standardizing care
  • Using Lean in everyday work
  • Patient-centered medical homes
  • Perioperative quality and safety
  • Leveraging the EHR

Keynote Speakers

This year’s conference features four special Keynote Speakers:

James B. Conway, MS
Former Chief Operating Officer and Executive Vice President
Dana-Farber Cancer Institute

Thomas H. Lee, MD, MSc
Chief Medical Officer
Press Ganey Associates, Inc.

Patricia McGaffigan, RN, MS, CPPS
Chief Operating Officer and Senior VP of Programs
National Patient Safety Foundation

Ellen M. Zane, MA
Former President and Chief Executive Officer
Tufts Medical Center and the Floating Hospital for Children

Who Should Attend

This course caters to a broad range of professionals, including:

  • Physicians and Physician Leaders
  • Nurses and Nurse Executives
  • Managers and Directors of Patient Safety
  • Managers and Directors of Quality
  • Managers and Directors of Operations
  • Pharmacists
  • Risk Managers
  • Administrators
  • Policymakers
  • Regulators
  • Trainees

In today’s healthcare environment, we all face mounting pressure to improve quality, safety, and efficiency. There are abundant challenges for clinical, administrative, and regulatory professionals, but limited expert guidance to address them.

This program fills that gap with evidence-based, proven best practices, and exciting and timely discussion of what’s working in quality and safety programs today.

We look forward to meeting you this October in Boston at Healthcare Quality and Safety 2017.

Dr. Bates

David W. Bates, MD, MSc
Course Director
Chief, Division of General Medicine
and Primary Care,
Brigham and Women’s Hospital
Professor of Medicine,
Harvard Medical School

Dr. Kachalia

Allen B. Kachalia, MD, JD
Course Director
Chief Quality Officer and
Vice President for Quality and Safety,
Brigham Health
Associate Professor of Medicine,
Harvard Medical School

Offered by:

When registering, please use Source Code: EM5


The Harvard Medical School is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The Harvard Medical School designates this live activity for a maximum of 10.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria of the Massachusetts Board of Registration in Medicine for 9.75 credits of Risk Management Study. This includes .75 credits in Opioid Education and Pain Management Training and .75 credits in Electronic Health Records Training. Please check your individual state licensing board requirements before claiming these credits.

Successful completion of this program will award 5.6 nursing contact hours for day 1, and 5.5 contact hours for day 2. Brigham and Women’s Hospital is an Approved Provider of continuing nursing education by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

American Health Resources, Inc. is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Pharmacists can earn up to 10.50 Contact Hours (1.05 CEUs) of knowledge-based credit.

This activity meets the criteria of the Certification Board for Professionals in Patient Safety for up to 10.75 CPPS CE hours.

This program has been approved by the National Association for Healthcare Quality for 10.75 CPHQ continuing education hours.

The Royal College of Physicians and Surgeons of Canada recognizes conferences and workshops held outside of Canada that are developed by a university, academy, hospital, specialty society or college as accredited group learning activities.

Through an agreement between the American Medical Association and the European Union of Medical Specialists, physicians may convert AMA PRA Category 1 Credit™ to an equivalent number of European CME Credits® (ECMECs®). Information on the process of converting AMA PRA Category 1 Credits™ to ECMECs® can be found at:

This course is designed to meet one or more of the following American Board of Medical Specialties and Accreditation Council of Graduate Medical Education competencies: interpersonal and communication skills.

This course is designed to meet one or more of the following Institute of Medicine competencies: provide patient-centered care, work in interdisciplinary teams, apply quality improvement, and utilize informatics.

Harvard Medical School    PO Box 825     Boston, MA 02117-0825